Policies
Clear store rules
Store Policies
We keep the rules visible so customers know how confirmation, delivery, and refunds work before they order.
At a glance
The main rules customers should know
Order confirmation
Orders are confirmed through WhatsApp or email before dispatch so customers can review the details first.
Delivery timing
Delivery times depend on location, stock status, and the option selected during checkout.
Refund review
Refunds are processed after inspection and confirmation of the return request.
Need clarification?
If anything needs explaining before or after an order, contact us at help@stargic.com.